How to get great feedback about your work


quotesA good testimonial is really important when you are offering professional services, but if you’re like many people, you might feel a little embarrassed to ask for one.

Here are some ideas to help you gather good feedback.

  • Create an finish line survey. When you cross the finish line of your project, you want to know what went well and what can be improved, right? As part of this survey simply ask, “Do you have any feedback for me which I could share on my website with a link to yours?” This is a simple question that doesn’t ask for a glowing recommendation, but allows your client to put in his own words what he liked about working with you. Plus, it benefits the client with a link to their site (always good).
  • Capture email comments. Throughout the project, your client may share kind words or thank you’s about your work together. Ask permission to use these statements on your website with a link to theirs.
  • Get anonymous feedback. The Reach 360 Basic Personal Branding survey is one tool that allows you to gather feedback from your friends, clients, or co-workers anonymously. A tool like this can give you great insight into what is really working with your service.
  • Hire an interviewer. One of the best ways to get candid feedback about your services is to have someone ask in an interview. You can create the list of questions, then hire someone to conduct the interview and compile the information. This technique may be more pricey, but the results are more likely to be honest.
  • And, this goes without saying, but give it your BEST every time. Your testimonials might just start taking care of themselves :)

What have I overlooked? Please share your tips.

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